Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Return Eligibility

To be eligible for a return, the product must be unused, in its original condition, and returned with all original packaging and tags intact. Returns must be requested within the specified return period.

Non-Returnable Items

Certain items such as personal care products, clearance items, or products marked as non-returnable cannot be returned for hygiene and safety reasons.

Refund Process

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed within a few working days.

Cash on Delivery Orders

For cash on delivery orders in Pakistan, refunds will be processed through bank transfer or store credit after successful return verification.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery so we can resolve the issue promptly.

Contact Us

If you have any questions regarding returns or refunds, please contact us at info@shopyraa.com.