Terms & Conditions

Welcome to Shopyraa. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Information

Shopyraa is an online shopping platform operating in Pakistan. These terms apply to all visitors, users, and customers who access or purchase products from our website.

2. Product Information

We make every effort to display accurate product descriptions, prices, and images. However, slight variations in color or appearance may occur. Shopyraa reserves the right to modify or discontinue products without prior notice.

3. Orders & Confirmation

Placing an order on Shopyraa does not guarantee acceptance. Our team may contact you via phone or WhatsApp to confirm your order. Orders may be cancelled if confirmation is not received.

4. Cash on Delivery (COD)

Shopyraa offers Cash on Delivery across Pakistan. Customers are required to provide accurate contact and delivery details. Refusal to accept delivery without a valid reason may result in account restrictions.

5. Prices & Payments

All prices are listed in Pakistani Rupees (PKR). Prices are subject to change without prior notice. Any promotional offers are valid for a limited time only.

6. Delivery Policy

Delivery usually takes 3–5 working days depending on your location. Delays due to courier services, weather, or unforeseen circumstances are beyond our control.

7. Returns & Exchanges

Returns or exchanges are accepted only in case of damaged, defective, or incorrect items, subject to our return policy. Requests must be made within 24 hours of receiving the order.

8. Cancellation Policy

Orders can be cancelled before dispatch by contacting our support team. Once shipped, orders cannot be cancelled.

9. User Responsibilities

Customers agree not to misuse the website, provide false information, or engage known harmful activities. Any such actions may lead to account suspension.

10. Limitation of Liability

Shopyraa shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Changes to Terms

Shopyraa reserves the right to update or modify these terms at any time. Continued use of the website constitutes acceptance of updated terms.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us at info@shopyraa.com.